FREQUENTLY ASKED QUESTIONS
Why have I been given an appointment with Oral Surgery Ltd?
Your dentist has referred you through the NHS Minor Oral Surgery route to have treatment carried out by a Specialist Oral Surgeon or dentist with practice limited to oral surgery, this is a dentist that has undertaken extensive training in surgical procedures. We have several Oral Surgeons providing treatment for patients referred to us, the surgeon that will be looking after you will be specified in your appointment confirmation.
Where will I be seen for my appointment?
We run clinics from a number of general dental practices, your booking information will show which location your appointment will take place, further details of our locations can be found here.
What will happen at my appointment?
Your dentist has referred you to our care to undergo a specific type of treatment, they have supplied us with all the relevant records, your medical history and copies of appropriate x-rays. This means that in most cases we are able to carry out the requested treatment at this appointment under local anaesthetic after an assessment by your surgeon, in some cases, however, may be necessary to return for further appointments.
What type of anaesthetic will I have?
Minor oral surgery procedures are carried out under local anaesthetic, if you have any concerns about having treatment under local anaesthetic you should contact us to discuss this prior to your appointment.
What if I need to cancel or change my appointment or no longer require treatment?
Should you need to cancel or change your appointment at any time we ask that you provide as much notice as possible, at least 24 hours. You can amend your appointment by calling 0330 122 9382 or by emailing info@oralsurgeryltd.com. PLEASE NOTE THE DENTAL PRACTICE WHERE YOU WILL BE SEEN DO NOT HAVE ACCESS TO YOUR RECORDS OR OUR APPOINTMENT SYSTEM ALL QUERIES RELATING TO YOUR REFERRAL, APPOINTMENTS OR TREATMENT SHOULD BE DIRECTED TO ORAL SURGERY LTD USING THE ABOVE CONTACT DETAILS. If you no longer need treatment please let us know by calling 0330 122 9382 or by emailing info@oralsurgeryltd.com. We will then inform your dentist that you have declined the treatment on referral, should you wish to undertake treatment at a later date you will need to be re-referred by your dentist.
Following my appointment will I need to be seen again?
In most cases, following treatment you will be discharged back to the care of your general dentist, however should you require any follow up care directly related to the completed treatment we may recommend a further appointment.
What happens if I need emergency care due to post-operative complications?
Your surgeon will provide you with a list of possible complications and/or aftercare requirements, it is important that you read this information and follow any advice given. Should a post-operative complication occur we ask that you call your own dentist for advice and if appropriate you will be instructed to contact us for an emergency follow-up appointment. The clinic that you attended for your treatment do not have access to your records or have the ability to arrange subsequent appointments.
What happens if I need out of hours emergency care?
Should you experience severe pain, bleeding or swelling during evenings, weekends or bank holidays, you should follow the out of hours instructions provided by your own dentist or call NHS 111 to access emergency advice and treatment. Oral Surgery Ltd DOES NOT provide out of hours care and any messages left with us will not be dealt with until the next working day.
If you have any further queries or would like to discuss any aspect of your treatment please feel free to call us on 0330 122 9382 or get in touch by email info@oralsurgeryltd.com
Your dentist has referred you through the NHS Minor Oral Surgery route to have treatment carried out by a Specialist Oral Surgeon or dentist with practice limited to oral surgery, this is a dentist that has undertaken extensive training in surgical procedures. We have several Oral Surgeons providing treatment for patients referred to us, the surgeon that will be looking after you will be specified in your appointment confirmation.
Where will I be seen for my appointment?
We run clinics from a number of general dental practices, your booking information will show which location your appointment will take place, further details of our locations can be found here.
What will happen at my appointment?
Your dentist has referred you to our care to undergo a specific type of treatment, they have supplied us with all the relevant records, your medical history and copies of appropriate x-rays. This means that in most cases we are able to carry out the requested treatment at this appointment under local anaesthetic after an assessment by your surgeon, in some cases, however, may be necessary to return for further appointments.
What type of anaesthetic will I have?
Minor oral surgery procedures are carried out under local anaesthetic, if you have any concerns about having treatment under local anaesthetic you should contact us to discuss this prior to your appointment.
What if I need to cancel or change my appointment or no longer require treatment?
Should you need to cancel or change your appointment at any time we ask that you provide as much notice as possible, at least 24 hours. You can amend your appointment by calling 0330 122 9382 or by emailing info@oralsurgeryltd.com. PLEASE NOTE THE DENTAL PRACTICE WHERE YOU WILL BE SEEN DO NOT HAVE ACCESS TO YOUR RECORDS OR OUR APPOINTMENT SYSTEM ALL QUERIES RELATING TO YOUR REFERRAL, APPOINTMENTS OR TREATMENT SHOULD BE DIRECTED TO ORAL SURGERY LTD USING THE ABOVE CONTACT DETAILS. If you no longer need treatment please let us know by calling 0330 122 9382 or by emailing info@oralsurgeryltd.com. We will then inform your dentist that you have declined the treatment on referral, should you wish to undertake treatment at a later date you will need to be re-referred by your dentist.
Following my appointment will I need to be seen again?
In most cases, following treatment you will be discharged back to the care of your general dentist, however should you require any follow up care directly related to the completed treatment we may recommend a further appointment.
What happens if I need emergency care due to post-operative complications?
Your surgeon will provide you with a list of possible complications and/or aftercare requirements, it is important that you read this information and follow any advice given. Should a post-operative complication occur we ask that you call your own dentist for advice and if appropriate you will be instructed to contact us for an emergency follow-up appointment. The clinic that you attended for your treatment do not have access to your records or have the ability to arrange subsequent appointments.
What happens if I need out of hours emergency care?
Should you experience severe pain, bleeding or swelling during evenings, weekends or bank holidays, you should follow the out of hours instructions provided by your own dentist or call NHS 111 to access emergency advice and treatment. Oral Surgery Ltd DOES NOT provide out of hours care and any messages left with us will not be dealt with until the next working day.
If you have any further queries or would like to discuss any aspect of your treatment please feel free to call us on 0330 122 9382 or get in touch by email info@oralsurgeryltd.com
